The context

• Location: UK and global
• Industry: Fintech
• Employees: 1,900+
• Assets: 10,000+
• Software applications: 500+

Ebury is a cross-border trade platform, specialising in international payments, collections, and foreign exchange services. Founded in London, the company now has 36 offices in 24 countries.

We spoke to Ebury’s IT Service Support Manager, Minty Lukosevicius, and Director of IT Services, Darrone Vaughan, about why they were looking for a solution like Setyl, and how the platform has helped the team improve and scale their IT management.

Before Setyl

In the past, Ebury didn’t have a set structure when it came to tracking IT devices and software. Assets were recorded in different spreadsheets, or tracked via their Meraki MDM tool, while software licences were either recorded in spreadsheets or nowhere at all.

This system was manageable for a time, but as the company grew, Minty and the team knew that they would run into major issues if they didn’t change their processes.

The goal was to find a way to combine all equipment and licences into a single system, to gain full visibility over the company’s IT inventory, and simplify asset management.

The solution

Since Ebury implemented Setyl in 2022, the platform has become a vital part of the IT team’s day-to-day operations.

Ebury uses Setyl to:

• Maintain a comprehensive inventory of all company equipment in one place, from laptops and chargers, to banking platform card readers and shared printers.
• Consolidate data from multiple sources into one unified system, including HR (HiBob), MDM (Cisco Meraki and Google Endpoint Management), and Google Workspace data.
• Manage the entire asset lifecycle, from purchase to disposal.
• Track asset location and allocation, including via physical asset IDs.
• Streamline the assignment and retrieval of equipment during employee onboarding and offboarding.
• Monitor software licence renewal dates and manage subscriptions effectively.
• Collaborate with colleagues based in offices around the world, through restricted user roles and permissions.

The results

More efficient IT operations

“Setyl has helped us take control of our IT assets and simplify our operations,” explained Minty. “From onboarding and offboarding employees to licence renewal workflows, the platform is an integral part of our daily routines. I am positive it has also reduced our IT costs along the way.”

Easy-to-use platform

“One of the best things about Setyl is how simple it is to use and understand,” said Minty. “Connecting our data sources is a breeze, and after that, the system does all the heavy lifting in terms of matching the data and avoiding duplicates. 

“In addition, features such as the software application renewal timeline and scannable asset IDs make such a difference to our daily asset management tasks.”

Cross-border and cross-functional collaboration

“Setyl helped us sort out the massive headache of how to work with remote teams,” Minty added. “We’re now able to give restricted access to the platform to non-IT staff in other offices, so that they can help us manage hardware assignments to employees in their locations.”

The Finance team also accesses Setyl to record PO numbers as assets are ordered, before handing over the management of the assets to the IT team.

“What I love about Setyl is the ease with which it allows the team to manage thousands of devices and assets across our global estate of offices and remote locations, giving us insight we never had previously.

“The QR code stickers provide a fantastic and easy way to track those devices, with the added benefit of also acting as a well-managed lost and found solution. With its myriad of integrations and adaptability, it has allowed us to integrate our asset library into some of our existing platforms, such as Jira and HiBob, to further enhance our visibility of assets.

“Since implementing Setyl, the oversight we now have has been a real eye-opener and has improved our daily operations and overall service to our end users.”

Darrone Vaughan, Director of IT Services at Ebury